Visitor

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1 Message

Wednesday, May 20th, 2026 8:08 PM

No Internet

I have no Internet or other services and the outage map is only showing my residence. It's been out for 24 hours now.   What is going on???

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Official Employee

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1.1K Messages

2 hours ago

Hello user_szc50r! I know exactly how frustrating it is to be without services for any amount of time, much less a whole day, so I appreciate you coning to us for help! Whenever our local teams are made aware of interruptions in the area, they always do a great job of being on top of it to get things restored as soon as possible, so the extended amount of time is a little odd. To confirm, when you visit xfinity.com/support/statusmap and enter your address, the status center is reporting a known interruption happening for your home?

 

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