Good afternoon user_p43w1e. You have reached the right place. I will be happy to assist you. Before we begin, I do have a few questions to help me better understand the situation. What color is the light on your modem at this time? When did you begin experiencing this issue?
XfinityJon
Official Employee
•
1.3K Messages
8 hours ago
Good afternoon user_p43w1e. You have reached the right place. I will be happy to assist you. Before we begin, I do have a few questions to help me better understand the situation. What color is the light on your modem at this time? When did you begin experiencing this issue?
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