Visitor
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3 Messages
No internet
We work from home and do not have internet. But our neighbors on AT&T do?!? How is that poss?!? There are constantly service interruptions here! DO SOMETHING!
Visitor
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3 Messages
We work from home and do not have internet. But our neighbors on AT&T do?!? How is that poss?!? There are constantly service interruptions here! DO SOMETHING!
XfinityAngie
Official Employee
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2.3K Messages
2 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_r7p8hq
Visitor
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3 Messages
2 hours ago
I can’t get through to talk with anyone because when the address is checked the automated line says they WILL NOT talk to me because of the outage!
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