Oh, no @user_mbkwbb! I'm sorry to hear that your internet is not working and appreciate you reaching out on our Forums for assistance. We're happy to help get to the bottom of your concerns. To start, may I ask if you have checked for service interruptions affecting your area? You can check for service interruptions using our status center here https://www.xfinity.com/support/statusmap.
XfinityAlyssaA
Official Employee
•
2.2K Messages
3 hours ago
Oh, no @user_mbkwbb! I'm sorry to hear that your internet is not working and appreciate you reaching out on our Forums for assistance. We're happy to help get to the bottom of your concerns. To start, may I ask if you have checked for service interruptions affecting your area? You can check for service interruptions using our status center here https://www.xfinity.com/support/statusmap.
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