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user_af13d9
1st Topic

Visitor

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1 Message

Monday, November 3rd, 2025

No internet

New home. Just lease a home and wanted internet chose xfinity over att. I got my WiFi equipment hooked up the coax cable and no internet. I traced the coax cable to outside and it looks to have been cut on the outside of the house 

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7 hours ago

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XfinityBrianH

Official Employee

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1.8K Messages

7 hours ago

 

user_af13d9 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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