U

Visitor

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1 Message

Tuesday, July 15th, 2025 11:14 PM

No internet

My router is in, its been reset, it has lights, but when i connect to the wifi and it is still on, none of the internet works. 

Visitor

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7 Messages

16 hours ago

Did you make sure to get on the Xfinity app & go to activate device/ equipment ?

Official Employee

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5 Messages

16 hours ago

Hello @user_1q2zdy I do understand the importance of having your router working properly for you use. I do need to know is this a personal router or a Xfinity issued modem/router?

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