1 Message
no internet
Have not had internet for more than a week and a half. Went thru all online checks and was told my internet is working, but IT IS NOT!!
1 Message
Have not had internet for more than a week and a half. Went thru all online checks and was told my internet is working, but IT IS NOT!!
EG
Expert
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106.6K Messages
11 days ago
The concern is not "Community Center" help related............... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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1.3K Messages
11 days ago
@user_kpa2ir
Thanks for reaching out to us as a customer myself i would not be happy with my internet service was not working
go ahead and send me a direct message so we can troubleshoot your service and get this resolved for you
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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