1 Message
No internet
No internet for 9 days. They say it’s due to extreme weather, thought it was a downed wire. Nope, it happened after the hurricane. Other neighbors with Verizon & AT&T have wifi, so that makes me believe there is not actually an outage! Every time I contact you, the robot hangs up on me. Every time I’ve gotten through to an agent, they say it will be back in 1-2 hours. What is going on?!?
XfinityJohnG
Official Employee
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1.8K Messages
11 months ago
Thank you very much for reaching out to us here @user_zveo42. The most up to date information on the progress with the service restoration there is at the https://texas.comcast.com/alerts/ site.
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