Hello @user_2atj9t, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with your internet today. That’s definitely frustrating, especially when you’re just trying to use something simple like YouTube. A server not found message usually means your connection isn’t reaching the internet properly. Let’s try a couple of quick steps to get you back up and running: have you tried restarting your modem by unplugging it for about 30 seconds, then plugging it back in?
XfinityMarshante
Official Employee
•
1.2K Messages
2 hours ago
Hello @user_2atj9t, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with your internet today. That’s definitely frustrating, especially when you’re just trying to use something simple like YouTube. A server not found message usually means your connection isn’t reaching the internet properly. Let’s try a couple of quick steps to get you back up and running: have you tried restarting your modem by unplugging it for about 30 seconds, then plugging it back in?
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