No internet. Services scheduled. Told tech had arrived. No one arrived.

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

I appreciate your patience while you waited to connect with me, @user_skwuup . I'm so sorry to hear that the technician did not arrive. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.