U

Visitor

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1 Message

Friday, June 6th, 2025 6:13 PM

No internet or TV service

I have no internet or TV service. It has been out since 7:00 this morning. I need help getting it turned back on.

Official Employee

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2K Messages

1 day ago

@user_wsmhgx Thank you for making us aware your services aren't working at this time via Forums. Have you by any chance checked the Xfinity app to see if there's a service interruption reported in the area? So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own?

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