Visitor
•
1 Message
No internet or cable
We received an appointment for next week, however we have not had internet or cable for days and working from home. We need to get restored ASAP and need a sooner appointment.
Visitor
•
1 Message
We received an appointment for next week, however we have not had internet or cable for days and working from home. We need to get restored ASAP and need a sooner appointment.
XfinityRaul
Official Employee
•
3.1K Messages
6 hours ago
@user_61e6x8 Thank you for reaching out to us via Forums. I also work from home so I know how important it is to always have a reliable connection. Just in case you weren't aware, you're able to connect to one of our Xfinity hotspot signals while we get your services restored.
To find your nearest hotspot, go to xfinity.com/wifi and enter your zip code. Once you are at the location, follow the instructions at xfinity.com/wifi to join the hotspot.
Let's continue our conversation via DM so we can see if there are any sooner appointments available.
0
0