3 Messages
No Internet, No ETA - ALL during workday
No Internet, No ETA - ALL during workday
Xfinity always charge customers with no issue, you don't have any issue charging CC.
But to provide ETA when internet is back is hard?
3 Messages
No Internet, No ETA - ALL during workday
Xfinity always charge customers with no issue, you don't have any issue charging CC.
But to provide ETA when internet is back is hard?
XfinityRaf
Official Employee
•
880 Messages
5 months ago
Good evening @user_6dk9fr. Could you please send our team a direct message with your full name and full address? Our team can check to see if we can get you some more information on the area issue.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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