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Saturday, March 29th, 2025 2:53 AM
Today upgraded internet plan, and now is no internet connection.
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Expert
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109.5K Messages
9 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.6K Messages
Hi there @Saiancheg. Thank you so much for taking your time and reaching out to us regarding your recent upgrade. I am sorry to hear that your Internet is not working after your recent upgrade. Now are you seeing your network still populate?
EG
Expert
•
109.5K Messages
9 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRoberto
Official Employee
•
1.6K Messages
9 days ago
Hi there @Saiancheg. Thank you so much for taking your time and reaching out to us regarding your recent upgrade. I am sorry to hear that your Internet is not working after your recent upgrade. Now are you seeing your network still populate?
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