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Saturday, March 29th, 2025 2:53 AM

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No internet connection

Today upgraded internet plan, and now is no internet connection. 

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Expert

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119.4K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

1 year ago

Hi there @Saiancheg. Thank you so much for taking your time and reaching out to us regarding your recent upgrade. I am sorry to hear that your Internet is not working after your recent upgrade. Now are you seeing your network still populate? 

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