Visitor
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1 Message
No internet connection with new NOW router.
Reset modem, switch ethernet cables, rebooted router a few times. The Online light is solid but nothing will connect to the internet, not even wifi.
Visitor
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1 Message
Reset modem, switch ethernet cables, rebooted router a few times. The Online light is solid but nothing will connect to the internet, not even wifi.
EG
Expert
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119.5K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.3K Messages
3 hours ago
Hello, @user_hlios8 when you have a chance you'll want to work with our chat team using the Xfinity Assistant. They are the team that is designated to support NOW products. https://www.xfinity.com/xfinityassistant
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