Visitor

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3 Messages

Wednesday, October 4th, 2023 11:29 PM

Closed

No internet as cable damaged by contractor

Today contractors were digging in my neighbors xfinity cable and looks like damaged our xfinity cable. Now we have no internet and I absolutely need internet for tomorrow as I have zoom calls. Pls help us get connected asap

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Official Employee

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2.2K Messages

3 years ago

Thanks so much for reaching out to us here today! Can you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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