No internet and no help

user_emnq7u Thank you so much for reaching out to us here today to let us know you are having issues with your internet connection, I can help! You can check to see if there is an ongoing service interruption in your area by logging into the Xfinity app or at the following link https://www.xfinity.com/support/articles/check-service-outage. If you are not seeing any issues affecting service in your area there are some great self troubleshooting steps located in the Xfinity app, and you can also find internet troubleshooting steps here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting. Please let me know if these options do not resolve your connection issue.