3 Messages
No internet after Hurricane Beryl with inaccurate restoration time
Here's the revised version of your paragraph:
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Hurricane Beryl knocked my power out on 7/08/2024, and it was restored later on 7/15/2025. The initial restoration time was supposed to be 4:40 PM on that day, but since then, it has been constantly changing. As of now, on 7/21/2024, it still says that the power will be restored as soon as possible. I can't work because I can't take any new requests—I’m a transcriber—and this has been a massive inconvenience. I just want to understand when I will actually get an accurate restoration time because this has been absolutely ridiculous given the amount of time.
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Accepted Solution
XfinityAlfonso
Official Employee
•
1.6K Messages
10 months ago
Hello user_1j0lg8 thank you so much for taking the time to reach us here regarding your ongoing service concerns. Using our Xfinity Status Center, we do provide the most up-to-date information we have regarding any area repairs, but this can change over time. If you haven't done so already, we do encourage you to sign up for our free text alerts system, so any changes to that ETA will be sent to you when those updates come in.
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