1 Message
No Integrity with Follow Up with Exec Cust Svc
Trying to reach [EDIT: Name] of your Executive Customer Relations Team.
I have his phone number and his email address and have used both as he advised I do 6 months ago when he satisfied half of an agreed settlement away from FCC. His voicemail is full as it was 6 months ago and he does not return emails. Would love to wrap this all up.
Feeling foolish to be a 30 + year Xfinity/ Comcast Customer.
XfinityLinda
Official Employee
•
1.8K Messages
2 months ago
Thank you for connecting with us here in our community, @user_g4ffyr. We are sorry to hear about the experience. We would be happy to assist. Please provide your full name and complete service address in a Direct Message. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0