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meowracer
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Tuesday, May 12th, 2026 2:05 AM

No electricity for FIVE DAYS

Comcast dug in my neighbor's yard but she is not a comcast customer. They have been without power for 5 days and was told it would be fixed but nobody came out, and she can't get in touch with anybody. I called and got a ticket but these people can't wait longer for ELECTRICITY in HOUSTON to be restored!! This is shameful. Please tell me what to do to help now and not in up to 14 days like the text said it could take. I was told up to 24 hours when I called but that is still too long. 

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XfinityVianney

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4 hours ago

 

meowracer, thank you for reaching a new post. I also see you followed up directly, and I'll circle back there shortly. As a heads up, sending an unsolicited message to our team is a violation of the community guidelines. We kindly ask that in the future you wait for our reply to your post. This helps us track the incoming comments, posts, and messages so nothing gets lost in the mix. I appreicate your understanding. 

 

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meowracer

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Oh - i read the directions on how to contact on another post and thought that was the way to go - apologies

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