Visitor
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3 Messages
No discounts for SeniorCitizens
My monthly bill is increasing over $20. I am not upgrading my coverage. The plan I was with (Choice TV) has been discontinued. I will still have the same services and TV channels but for $20+ a month. I have trimmed my costs..bundled services, no longer get a paper bill and payments are automatically taken from my bank account. I am 76 years old living on a fixed income. You give discounts to the military and students, but nothing to Senior Citizens. This is unacceptable. I have been with Xfinity since the very beginning. I m a "diamond member". I have no need for the perks I am offered. You want to over me a perk? Lower the monthly cost of your packages. As a large corporation, you should be in a financial position to absorb some of these increases. I was told that every 2 weeks Xfinity comes up with special packages. I will wait 14 days and call back to see what is offered. I am not seeing the advantage of staying with Xfinity.
Accepted Solution
XfinityBenny
Official Employee
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1.3K Messages
9 hours ago
@suzi2010 Thanks for adding a post. We can check the latest promotions to keep costs low. Count on us. Send a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_8o9k0v
Visitor
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6 Messages
9 hours ago
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