1 Message
No dial tone
I have no dial tone after installing a new modem. We do not have a corded phone. The wireless phones are all on their bases and they are fully charged.
1 Message
I have no dial tone after installing a new modem. We do not have a corded phone. The wireless phones are all on their bases and they are fully charged.
EG
Expert
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111.1K Messages
5 months ago
The concern is not "Community Center / Guidelines" help related................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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1.8K Messages
5 months ago
@user_sxqs97 Good evening! Thank you for reaching out to our Community Forums Team for assistance with your landline services. I'm here to help you get on track with getting your services working.
I understand you have wireless phones. You would need to connect at least one of the phones to the Tel 1 jack in the back of your modem, to the base of one of your phones in order for it to work. Are you able to connect the base and modem with a phone cord?
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