Visitor

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1 Message

Tuesday, August 4th, 2026 11:47 AM

No confirmation

I've recently set up an xfinity account, but I have yet to receive any sort of confirmation about it. Not sure what to do.

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Official Employee

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4.9K Messages

7 days ago

Hi user_o3j3it! Thanks for joining our Xfinity family. We appreciate you choosing us, and please know our Xfinity Forum team is always here to support you. We would love to double-check on this confirmation concern for you. Please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” (upper right corner of this page)
 • Click the “Start new conversation" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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