Visitor

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1 Message

Thursday, August 20th, 2026 12:43 AM

No Coaxial Outlet

My wife and I just moved in to our new house and bought wifi. We didn’t realize there was no coaxial outlet. Can a tech please come install one?

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Official Employee

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1.7K Messages

2 hours ago

@user_hmj51n Thanks for posting to the forum. We can help add a pro install to the order. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
  
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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