The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
user_dlha57 Thanks for submitting a post on our Community Forums. An active outlet would definitely be recommended to have services working properly. For clarity, is this a studio apartment or a creative studio? Was it newly built and needs to have an outlet installed, or do you know if it was serviced by us with a previous owner or tenant? Either way, we should be able to help schedule an appointment to have a technician look into it for you. Please send our team a direct message with your full name and address.
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EG
Expert
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118.5K Messages
7 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasD
Official Employee
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1.8K Messages
7 hours ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
- Click "Sign In" if necessary
- Click the "Direct Message” icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
• Press Enter to send your message0
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