Visitor
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1 Message
No coaxial outlet in house
I want to setup my gateway in my new house, but I realized I don’t have any coaxial outlets anywhere. Am I able to work around this or do I need coax?
Visitor
•
1 Message
I want to setup my gateway in my new house, but I realized I don’t have any coaxial outlets anywhere. Am I able to work around this or do I need coax?
XfinityAmira
Official Employee
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4.3K Messages
2 years ago
Hello @tmace, thanks for taking the time to reach out on our Forums! We appreciate you choosing Xfinity to be your service provider and would love to assist you with getting your modem successfully installed/set up. Depending on your area and your current setup, we will need to get a tech out for installation.
I would like to get your address pulled up to ensure I provide you with the correct information. Please send us a Direct message to better assist.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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