Visitor
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1 Message
No coax outlet
I just moved into a new apartment and it does not have a coax cable outlet. The Xfinity address check indicates that this address is serviceable. How do I get my service activated without having someone come out to drill a hole in the wall which I don’t have permission for from the landlord?
XfinityAlfonso
Official Employee
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2.8K Messages
59 minutes ago
Hello user_uhm3je thanks so much for reaching out here via our Xfinity Forums with these service installation questions! Property managers are responsible for ensuring at least one working cable outlet is in leased units. We can install additional outlets at cost. For failed self-installation, there is a professional installation fee which is described in order details when submitting online.
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