1 Message
No coax outlet
I'm currently moving and the house I'm moving to does NOT have a coax outlet for the internet router to connect to. Is there a way I can set up my wifi without a coax outlet, or will Xfinity install a coax outlet in the house for me if one is needed?
EG
Expert
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110.6K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityWilliam
Official Employee
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1.3K Messages
1 year ago
Hello @vv0209. We can have a technician come out and install a coax outlet for you. There will be a fee for an installation.
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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