U

Visitor

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4 Messages

Wednesday, April 26th, 2023 8:38 PM

Closed

No Coax outlet in my new apartment

We moved in to a new place but there isn't a coax outlet for the internet. Could a technician come and install?

Expert

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110.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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528 Messages

2 years ago

Hello! I'm so sorry to hear that. Please send me a private message with your full name and full address. I can most definitely take a further look at this for you. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.

Visitor

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4 Messages

@XfinityCrystal​ I did but I got a long message from support explaining I should not do that(?)

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