1 Message
no coax outlet in home to set up internet
I ordered the self installation kit for my xfinity internet and then noticed I have no coax outlet in my home. What would I do further from this step to ensure my internet can be established in my home?
Accepted Solution
XfinityEva
Official Employee
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1.4K Messages
3 months ago
Thank you for visiting our Xfinity Community Forums for help with your new install! We can schedule an appointment for one of our technicians to install and activate the outlet for you.
The outlets may require a wall fish which can't be installed by a technician. In that case you must contact a third party (e.g., an electrician) to install the outlet(s). There is a fee of $100 for this installation.
To schedule yours please send us a direct message with your full name and service address to get started.
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EG
Expert
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107.6K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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