1 Message
no coax outlet for modem
i got a modem delivered today but i do not have a coax outlet so i was wondering and hoping i could still activate it without one because i need internet. so please help me
1 Message
i got a modem delivered today but i do not have a coax outlet so i was wondering and hoping i could still activate it without one because i need internet. so please help me
XfinityBenjaminM
Official Employee
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2.4K Messages
1 year ago
@lydia_ryanne03 Hello! Thank you for reaching out to us here on our Community Forum. We would suggest checking in closets (and any other locations within the home) to see if there is a cable outlet in your home. If there is not one, we will need to have a technician out to install one for you. You won't be able to connect to the internet without it.
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EG
Expert
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112.9K Messages
1 year ago
@lydia_ryanne03
FWIW. If you are a current Xfinity subscriber, you may be able to find and connect to one of their public WiFi hotspots in the interim. YMMV.
https://www.xfinity.com/support/articles/about-xfinity-wifi-internet
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