Visitor
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1 Message
No coax cable
I do not have a coax cable to activate my gateway or address my streaming cable service. Will a technician be able to assist me with this so I am able to access the services I am currently paying for?
Visitor
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1 Message
I do not have a coax cable to activate my gateway or address my streaming cable service. Will a technician be able to assist me with this so I am able to access the services I am currently paying for?
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
(edited)
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XfinityBillie
Official Employee
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3.3K Messages
2 years ago
@user_1458da We appreciate you reaching out to us here on our Xfinity Forums. We can send a technician out, however there would be a charge for that service. You can also go into your local service center to pick up a coaxial cable, or most stores like Best Buy or Walmart will have them available for purchase relatively cheap. I think the last one I purchased was about $5-$10 dollars depending on the length you are getting.
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