No coax cable outlet

Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.

Hi, @Celestetrejo_22 thank you so much for choosing Xfinity as your new service provider and reaching out to our Xfinity Community Forum page! 

If we have never serviced your apartment we may need to set up a professional installation. I would gladly assist you further with this. Please send us a direct message with your full name and address to get started.

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon or https://comca.st/3GMK7WB

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person", but don't do that.

      Instead, type "Xfinity Support" there. As you are typing a drop-down list appears.

• Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.

• Type your message in the text area near the bottom of the window

• Press Enter or tap the > icon to send it