1 Message
No cellular service
I recently transitioned over to Xfinity mobile and I have no cellular service. I would like to talk to a representative a human representative immediately my phone number is [Edited: "Personal Information"]. I need to have cellular service
XfinityDena
Official Employee
•
2.4K Messages
18 days ago
Thank you for reaching out @user_7nztak I am in the corporate department and would be able to assist you with all of your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. If you feel more comfortable and would like to call, you can contact Xfinity:
Please reach out to our Xfinity Mobile team with the options below.
Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile
You can also visit a local service center. If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/support/service-center-locations/ to locate one near you.
Can you tell me what troubleshooting steps you have completed?
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