No cable outlet

Realized the house I moved into doesn’t have a cable outlet, just an old century link modem with a wire running directly into the wall

Expert

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107.1K Messages

11 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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Official Employee

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797 Messages

11 days ago

Ciara.o Glad you reached out, I am happy to help in getting your services set up at your new home.

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Please let me know if you have any questions or run into any problems.

(edited)

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Customer Service