@user_7pg4hs, thanks for posting on our Xfinity Community Forums page. I'd be happy to assist with this outlet issue. I see you sent a private message over already and I can help through there. However, as a reminder, please do not send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.
go on then, reply, im in the same boat, cant find a single person to talk to. i ordered internet now, your system stated service is available at my address, i imagined you would be over to instsall said cable as i lived here 20+ years and never had cable !!
@user_18xyhc Thank you for reaching out. Do you need inside wiring or the connection from the pedestal to the home?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I can take a look at the location to see if services were there previously. @user_18xyhc Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list - Type your message in the text area near the bottom of the window - Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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117.9K Messages
1 month ago
Moved here.
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XfinityAbel
Official Employee
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222 Messages
1 month ago
@user_7pg4hs, thanks for posting on our Xfinity Community Forums page. I'd be happy to assist with this outlet issue. I see you sent a private message over already and I can help through there. However, as a reminder, please do not send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.
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