@user_7pg4hs, thanks for posting on our Xfinity Community Forums page. I'd be happy to assist with this outlet issue. I see you sent a private message over already and I can help through there. However, as a reminder, please do not send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.
EG
Expert
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117.1K Messages
2 hours ago
Moved here.
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XfinityAbel
Official Employee
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136 Messages
2 hours ago
@user_7pg4hs, thanks for posting on our Xfinity Community Forums page. I'd be happy to assist with this outlet issue. I see you sent a private message over already and I can help through there. However, as a reminder, please do not send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.
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