No cable, no internet, no service

​​​My cable and internet have been out 3 days.  I keep checking the app and all it says is that there is an outage in my area.  Ok, I get that.  There was a storm three days ago that blew down some trees.  But that was three days ago!  What’s taking so long?  I’ve never had service interrupted for this long.  And I’ve weathered tornadoes and severe thunderstorms that caused much more damage than the recent wind storm in the Bay Area.  The whole situation is very frustrating, especially since comcast isn’t providing any sort of substantive updates or estimate for resumption of service.  Pretty [Edited:Language] customer service.  How do I get through to a person to get some actual info about the outrage? ​​​