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Monday, August 5th, 2024 8:52 PM

Closed

No audio on METV since Friday

My caption describes it all. No audio on me TV since last Friday and I need for someone to give me some answers. I have already troubleshot and there is no difference. All other channels operate normally.

Official Employee

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2.1K Messages

10 months ago

 

user_rpvynr Thanks for reaching out! If you are in the Atlanta area, we do have a service interruption ticket submitted for this issue. The audio concern appears to be with WGTA the local affiliate that broadcasts H&I, and MeTV in your area. They do have a pop-up banner announcement on their web page that references the sound concern. https://wgtatv.com/

 

New Poster

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5 Messages

still no sound whats taking so long

Official Employee

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2K Messages

bulldog54 The audio concern appears to be with WGTA the local affiliate that broadcasts H&I, and MeTV in your area. They do have a pop-up banner announcement on their web page that references the sound concern. https://wgtatv.com/

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New Poster

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5 Messages

10 months ago

h&i now has sound just 233 story 

Contributor

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45 Messages

When will Story 233 have sound? Please fix it or give us credit and get another fully functioning channel.

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