Visitor

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3 Messages

Monday, April 13th, 2026 9:09 PM

No ABC Station

I am very unhappy that I do not have access to an ABC station and yet my bill remains the same. A discount should be applied to my bill and a new ABC station should be made available. If not I will be changing to another cable company.  [Edited: "Personal Information"]

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Official Employee

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181 Messages

20 days ago

@user_5z9cqo  Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

Visitor

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3 Messages

To not be able to watch channel 7 (ABC) is a complete joke. It should be ill legal that you can block a station that shows our local news and our state pro teams play sports. I will be calling for a credit every single day until this is resolved. You want to lose customers then this is the way to do it. You clearly care about your $$ instead of the customers you represent. The NBA and NHL playoffs start this weekend and again to not be able to watch your own teams in the state you live in is unacceptible!!!! Direct TV is looking better every day and I will not hesitate to switch to them. RESOLVE THIS NOW!!!!!!!!!!!!!!

Visitor

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3 Messages

19 days ago

I still cant believe that we can not watch ABC for our local programs. The NHL and NBA playoffs start this weekend and to not be able to watch your own teams in the state you live in is a complete joke. You clearly care about your $$ than your customers. I will be calling every single day until this is resolved for a credit on my bill and you will give me that credit. Direct Tv is looking better every single day and trust me I will switch if this is not resolved ASAP!!!!!!!!! Do your job and serve your customers!!!!!

Visitor

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1 Message

2 days ago

I agree this is unfair to the. Customers my bill has not changed. And when I called to complain they did not offer a solution. I’m very disappointed.

Official Employee

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2.6K Messages

 

user_ixlctc, Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.

 

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Visitor

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1 Message

24 hours ago

Detroit Piston's playoff game 7 is tomorrow on ABC.  Comcast has blocked all ABC broadcasts.  Completely unacceptable when I'm playing for full service cable programing.  Calling into customer service to see if there are any altenatives is completely useless, as the Bot ends my call, even when asking to speak to an agent.  I'm sure this is not your first complaint about poor customer service.  Time to put up the old air antenna and drop my $200/mo Comcast cable, phone, mobile and internet services. 

Official Employee

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2.9K Messages

Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 hours ago

Comcast has gone too far this time blocking the local ABC station I have watched for 65 years in the burbs of Detroit. And with all of the greed present in our world today, I now cant even watch game 7 of the Pistons/Magic semi finals game ( I have watched and followed the Pistons all year) because Comcast and Scripps cant come to some agreement over their greed. This is unfortunately what sports has come down to. Its all about the money, without fans, sports dont mean very much and their revenue falls apart. Remember when the fans were what the teams played for? now its all about money and the fans are second fiddle. I am absolutely disgusted with the greed and the lack of care for the fans of all of these sports. Its a sports problem as much as this issue is a Comcast problem. But Comcast should be ashamed of themselves for doing this to the Detroit Pistons fans and Im sure I speak for many, many fans.

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