Visitor
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4 Messages
NFL Network
We pay for the sports package, specifically for the NFL Network and Red Zone. Not having the channels is causing us to consider using another provider even though we’ve been with Xfinity for more than 20 years. And Xfinity hasn’t proactively offered any refunds for not getting the channels we PAY for. We should all have been receiving a refund monthly (since April). Bad customer service can make or break a business.
XfinityDemetrise
Official Employee
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304 Messages
1 day ago
Hi there @user_67451b Thank you so much for reaching out on our Xfinity Community Forum about the loss of your NFL Network and Red Zone. I understand your concern and, I can assure you that we are working to negotiate a fair deal so that we can restore this programming as soon as possible.
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