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user_cbvjv3
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Saturday, May 2nd, 2026 3:16 PM

NFL and Red Zone gone

Hello, I pay extra for the sports package.  I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available.  Will these be added back?  Will there be credits to my account until restored.  Football is the only reason I pay extra for the package.

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8 hours ago

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XfinityMatthew

Official Employee

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1.8K Messages

1 month ago

Hello. At this time Disney/ESPN, the owners of NFL Network, have not proposed a deal that Comcast believes is fair for its customers. Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreements are negotiated to bring customers the best value for the content they want. 

 

We are not sure if this will be negotiated more by the time the season rolls around. If a new agreement with Disney/ESPN, isn’t reached, the impact on current or future charges will be evaluated. If you'd like to remove the sports add on for the time being you can, and it can always be added back if a contract agreement is reached again. 

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user_af2q7k

Visitor

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2 Messages

I’ll be ditching Comcast Xfinity next billing.. and reducing my tv watching like my friends.  Catch stuff online 

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17 days ago

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user_af2q7k

Visitor

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2 Messages

I’ll be ditching my Comcast Xfin account this next billing.  Tired of all the in and out by the leagues, networks.   Most of my friends without kids have gone to online watching only, greatly reducing traditional viewing.. Forgot Apple Pay games and paramount  and all the others.  Like everything, consumer abuse by the market place. 

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17 days ago

user_du28np

Visitor

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1 Message

29 days ago

I already pay WAY too much for my Xfinity service for what I get. 
if they don’t fix this soon they will absolutely lose my $5,000 a year!

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user_jo9ub7

Visitor

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1 Message

26 days ago

Yes! I would like to know that. If I don't have those w channels I will not be paying for cable 

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XfinityVictor

Official Employee

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2.2K Messages

 

user_jo9ub7

Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

 

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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26 days ago

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user_gvx1vl

Visitor

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2 Messages

That is super disappointing!  Wonder why they didn't convey that to all customers?  I'm guessing this amount to losing thousands of customers if a new deal isn't reached.

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22 days ago

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ddsharadin

New Poster

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5 Messages

We will be leaving for sure!! We are paying more to get nfl network. Sad to say.. once again Xfinity could care less about customers 

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21 days ago

CCOOPER551

Visitor

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1 Message

So true been with them over 30 years and have all the services you think they would have given us a head up but no they don't. All they worry about is my 370 for cable and 270 for mobile service which is highly expensive.  

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13 days ago

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XfinityQue

Official Employee

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666 Messages

 

CCOOPER551, hello there and thank for joining in the conversations on our. I completely understand your frustrations and I am definitely here to be able to assist you and looking over your account ensuring that you have the best of the best. While I cannot control what is being negotiated currently, I can still assist you with an account review if you'd like. Let me know.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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13 days ago

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user_qlfvfh

Visitor

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2 Messages

10 days ago

I pay way to much for my cable package and it was mostly because of NFL network .  I guess im leaving within the next month

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user_4ry245

Visitor

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2 Messages

6 days ago

Why didn't Xfinity notify ANY of its LOYAL customers????

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user_0n7bj9

Visitor

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1 Message

8 hours ago

I cannot believe loyal customers would not have been notified. That is unforgivable. Time to cancel and move on!

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