Visitor
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1 Message
NFL and Red Zone gone
Hello, I pay extra for the sports package. I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available. Will these be added back? Will there be credits to my account until restored. Football is the only reason I pay extra for the package.
XfinityMatthew
Official Employee
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1.8K Messages
2 days ago
Hello. At this time Disney/ESPN, the owners of NFL Network, have not proposed a deal that Comcast believes is fair for its customers. Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreements are negotiated to bring customers the best value for the content they want.
We are not sure if this will be negotiated more by the time the season rolls around. If a new agreement with Disney/ESPN, isn’t reached, the impact on current or future charges will be evaluated. If you'd like to remove the sports add on for the time being you can, and it can always be added back if a contract agreement is reached again.
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user_du28np
Visitor
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1 Message
11 hours ago
I already pay WAY too much for my Xfinity service for what I get.
if they don’t fix this soon they will absolutely lose my $5,000 a year!
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