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Thursday, November 7th, 2024 4:35 PM

next gen speed

I was wondering if there is a way to check when the next gen speeds with the upgraded upload speeds are coming to my area. I've been told before that it's soon but it's been almost a year and still no updates. 

Expert

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107.1K Messages

16 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.5K Messages

16 days ago

Hello user_o5ag3s Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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