Hello, @user_biaqfe thank you for taking time to reach out over Xfinity Forums. You've contacted the right place for support, I'd definitely like to investigate further since you're not seeing the updated changes you had recently agreed to. To ensure I'm on the same page was the new program related to TV channels, internet, or both?
XfinityJustinC
Official Employee
•
2.4K Messages
4 hours ago
Hello, @user_biaqfe thank you for taking time to reach out over Xfinity Forums. You've contacted the right place for support, I'd definitely like to investigate further since you're not seeing the updated changes you had recently agreed to. To ensure I'm on the same page was the new program related to TV channels, internet, or both?
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