New Xfinity stream app

New app is bad. If changes do not happen with in a week I will be cancelling my subscription

Responses

Oldest First

Selected Oldest First

XfinityThomasA

Official Employee

•

4.1K Messages

4 hours ago

user_r438f4 - We appricate your feedback and the oppurnity to help in every way we can! Can you share more about what you enjoy about the app, and what changes you'd like to see happen? We don't want to loose you as a customer and we'll do all we can to assist.

3

0

U

user_r438f4

Visitor

•

3 Messages

Starting with being forced to use new app. Navigating to recently watched channels is difficult and time consuming. Can not see scheduled recording’s. TV guide layout is not user friendly.

Like

Reply

2 hours ago

0

U

user_r438f4

Visitor

•

3 Messages

@XfinityThomasA

Starting with being forced to use new app. Navigating to recently watched channels is difficult and time consuming. Can not see scheduled recording’s. TV guide layout is not user friendly.

Like

Reply

2 hours ago

0

XfinityThomasA

Official Employee

•

4.1K Messages

user_r438f4 - We appreciate your feedback and opportunity to improve. Thank you for sharing your thoughts here.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

1 hour ago

0

U

user_egdcfh

Visitor

•

2 Messages

1 hour ago

Agree- update is AWFUL!

I will definitely cancel all my services if they don’t fix it soon!!

0

U

user_egdcfh

Visitor

•

2 Messages

1 hour ago

I totally agree!!

- update is awful!!

I will also cancel if they don’t put old features back!!

1

Customer Service

user_r438f4

New Xfinity stream app

XfinityThomasA

user_r438f4

user_r438f4

XfinityThomasA

user_egdcfh

user_egdcfh

New to the Community?