New Xfinity modem stolen

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Oh, no! @user_o3rkb7, We can certainly help with getting a new modem shipped out to you. You've knocked on the right door in virtual land to get assistance for equipment concerns such as this. To get started, please send us a direct message with your first/last name and full address, so I can ensure I pull up the correct account. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.