Visitor
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1 Message
New Xfinity internet offer
Has any one tried to change their current Xfinity internet plan to the new one that offers almost 1/2 the price plus a free gateway?
Visitor
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1 Message
Has any one tried to change their current Xfinity internet plan to the new one that offers almost 1/2 the price plus a free gateway?
EG
Expert
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110.4K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.3K Messages
1 day ago
Hey there, user_3cqdsm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We can certainly look into the account with you to see if you are eligible for our awesome 5-year locked rate promotions. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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