Visitor
•
1 Message
New Xfinity customer / paid first bill 10 days ago
WHY? WHY? NEW CUSTOMER PAID FIRST BILL 10 DAYS AGO!! 65.00 MORE THAN DISH _ (8 YR CUSTOMER) SINCE IVE HAD INSTALLED TV/ INTERNET OUT ALL THE TIME! THIS TIME 3 1/2 HRS SO FAR...AND IM PAYING MORE AND SEEING ALOTTT LESS !!!!
HELP!!! LIVE PERSON?
XfinitySelena
Official Employee
•
245 Messages
8 d ago
Hello @user_a2b8c7! Thank you for visiting us here via our Forums platform for help. As a new customer, it alarms me to hear you are experiencing billing and service issues so soon. I I would like to take a look into this for you and get this resolved. Can you please send us a direct message?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0