Visitor
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1 Message
New x1 cable box and service
I just had my cable boxs updated to the x1 boxs, and dont like them
Why do designer have to reinvent the wheel?
The lettering is to small to read and only the guide havs the option to make the font bigger.
Also on damand is hard to find anything and when you do find what your are looking for you have to pay for previous season episodes
Why [Edited: "Language"] should i have to pay for something i have already paid for?
[Edited: All Caps]
XfinityKei
Official Employee
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1.4K Messages
2 years ago
Hi @ROBERT-M23! Thanks for reaching out about your X1 boxes. These boxes are my favorite! We have some awesome simulators that will help you through this new change!
Do you happen to have our fantastic Voice remote with your new X1 boxes? If so, here's a quick guide on that remote and its features (https://www.xfinity.com/support/articles/get-to-know-voice-remote)
For your X1 box try this simulator (https://www.xfinity.com/support/articles/xfinity-tv-on-the-x1-platform)
We also have a super cool youtube channel where we have lots of how to videos with our service at (https://www.youtube.com/@xfinity) click on videos then select oldest is what I find helpful.
Here's a link to our youtube channel that goes over your X1 box (https://www.youtube.com/watch?v=x5FWuy13WKA)
Let us know if you run into any issues or need more assistance.
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b_630972
Contributor
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88 Messages
2 years ago
I also begrudgingly upgraded and am not a fan of some of the new technology. There should be a setting for people who want just the basics. A lot of us are in the same boat, and slowly figuring things out, so like the super cheery Xfinity response says, if you run into any issues, you might find answers here or using the online help.
Is there something that you're currently trying to find a shortcut for? Maybe someone here can answer more quickly than having to go through a bunch of how-to videos.
One shortcut I found (not sure if it works on your remote) is to use the number buttons to spell out what I'm looking for. Often, I only have to type four letters (like 727 for PBS).
Good luck!
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