Ghaucutt's profile

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Thursday, August 1st, 2024 1:26 PM

New Underground Cable Replacement

The technicians recently replaced our cable line that runs underground from the power poll to our house.  They did a great job burying the cable under the yard and landscaping.  Everything is working fine, but I noticed our old direct buried cable that is now cut underground by the house is still connected to Xfinity at the power poll end.  Will this be a problem at some point?

Accepted Solution

Official Employee

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1.6K Messages

5 months ago

Hello there, @Ghaucutt. I'm glad to hear the technician did a great job properly installing a new line. The old cable wire will not be a problem so there's nothing to worry about. By the way, how's your internet service been working out for you? Is there anything else I can help you with today?

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